Author Archives: u0459686

Updated Cash Advance Return Process

If a traveler has an unused Cash Advance, they will need to create a Cash Advance Return expense type and submit the departmental deposit # in the comment line. Previous instructions had users add a “Miscellaneous” expense type, which is … Continue reading

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International Travel Approval Change

International Business Travel needs to be registered in Concur three weeks prior to the departure date and approved by the Dean or AVP. This is the message that was sent out from Martell Teasley and Jeff Herring regarding international business … Continue reading

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Waiting Time Regarding Travel Agents

Due to current airline industry service level challenges, and delays in receiving customer service/booking answers or assistance, our travel agents are experiencing long delays. This is delaying and negatively impacting their ability to perform their traditionally great customer service to … Continue reading

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Travel Cards (TCards)

University travel is rapidly picking up. In order to avoid delays in getting a TCard, please apply early.  Use a TCard to pay for conferences, hotels, and other University travel expenses to help your travelers avoid paying out-of-pocket. Get all … Continue reading

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Email Notifications From Concur

UTravel Concur sends notification emails depending on the settings in your profile.  To verify and make adjustments to your settings, login at utravel.utah.edu with your CIS credentials and click on Profile in the top right corner of the page, and … Continue reading

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Gift Card Purchases and Requests

The University has created a Gift Card Procedure surrounding the purchase and control of gift cards purchased by campus and hospital departments. P3-100D Gift Card Purchases and Requirements is effective January 15, 2022 and can be found in the Regulations Library. … Continue reading

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Travel & Reimbursement Services Holiday Hours

During the Winter Break ALP days – December 28th and 29th – Travel Agents will be available from 8am to 5pm to help with your travel needs. During those hours, please call 587-9005 for assistance. If it is after hours, … Continue reading

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Reconcile Airfare and TCard Transactions

Do you have airfare or TCard transactions that have not been reconciled? Do you receive Concur emails reminding you to do your expense report? These transactions need to be put on a Concur expense report after the trip is complete. … Continue reading

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New Single Sign-On with Concur App

The Concur Mobile app has transitioned to a Single Sign-On (SSO) method that will require users to use DUO authentication. Below are the instructions on how to log in to Concur Mobile: Download (if needed) the SAP Concur App Open … Continue reading

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Removing Travelers That You No Longer Need To Request Trips or Prepare Expense Reports For

After using Concur for some time, you may have a list of travelers in your profile that you have requested trips or prepared expense reports for – keeping this list up to date is important. To remove travelers from this … Continue reading

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