Latest Travel Tips News

Waiting Time Regarding Travel Agents

Due to current airline industry service level challenges, and delays in receiving customer service/booking answers or assistance, our travel agents are experiencing long delays. This is delaying and negatively impacting their ability to perform their traditionally great customer service to … Continue reading

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Travel Cards (TCards)

University travel is rapidly picking up. In order to avoid delays in getting a TCard, please apply early.  Use a TCard to pay for conferences, hotels, and other University travel expenses to help your travelers avoid paying out-of-pocket. Get all … Continue reading

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Email Notifications From Concur

UTravel Concur sends notification emails depending on the settings in your profile.  To verify and make adjustments to your settings, login at utravel.utah.edu with your CIS credentials and click on Profile in the top right corner of the page, and … Continue reading

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Travel & Reimbursement Services Holiday Hours

During the Winter Break ALP days – December 28th and 29th – Travel Agents will be available from 8am to 5pm to help with your travel needs. During those hours, please call 587-9005 for assistance. If it is after hours, … Continue reading

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Reconcile Airfare and TCard Transactions

Do you have airfare or TCard transactions that have not been reconciled? Do you receive Concur emails reminding you to do your expense report? These transactions need to be put on a Concur expense report after the trip is complete. … Continue reading

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New Single Sign-On with Concur App

The Concur Mobile app has transitioned to a Single Sign-On (SSO) method that will require users to use DUO authentication. Below are the instructions on how to log in to Concur Mobile: Download (if needed) the SAP Concur App Open … Continue reading

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Removing Travelers That You No Longer Need To Request Trips or Prepare Expense Reports For

After using Concur for some time, you may have a list of travelers in your profile that you have requested trips or prepared expense reports for – keeping this list up to date is important. To remove travelers from this … Continue reading

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Prepare and Plan – Domestic Travel Opening July 1

The Domestic Travel ban will be lifted beginning July 1, 2021. International Travel will still require additional approvals, which can be found on our COVID-19 Updates page. Prepare and Plan by reviewing the following: •  Refresh Your Concur Knowledge and Training … Continue reading

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How to Handle an Unused Cash Advance in Concur

When a traveler has an unused cash advance, it will need to be accounted for on an Expense Report in Concur. There may be an unused cash advance because of a cancelled trip, or the traveler may not have had … Continue reading

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Have questions about Concur? Our FAQ page is now live!

Questions relating to your Profile, Mobile app, Cash Advances, Booking, and Expense are just some of the topics covered in The FAQ. It is located on Travel and Reimbursement Service’s website under UTravel SAP Concur, or alternatively at this link. … Continue reading

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