Latest Travel System News

Updated Request Booking Types: How will you reserve travel?

To streamline the Request Booking types in Concur Request, we will be consolidating the “How will you reserve” and “Do you need University Travel Advisor Assistance” effective November 8, 2022 to align with our Booking Travel Checklist: Booking Method Options. Updated … Continue reading

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International Travel Update

Effective immediately, international travel no longer requires a Dean or AVP approval. However, in accordance with policy, ALL international travel requires registration 3 weeks in advance in SAP Concur Request. Late registration will require Level 2 approvals. After the trip … Continue reading

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Concur System Issues

We apologize, but Concur is experiencing some system issues that may affect users and the ability to act as your travelers. We have opened a case with Concur Support and provide updates as they become available. Sorry for the inconvenience … Continue reading

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Updated Cash Advance Return Process

If a traveler has an unused Cash Advance, they will need to create a Cash Advance Return expense type and submit the departmental deposit # in the comment line. Previous instructions had users add a “Miscellaneous” expense type, which is … Continue reading

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International Travel Approval Change

International Business Travel needs to be registered in Concur three weeks prior to the departure date and approved by the Dean or AVP. This is the message that was sent out from Martell Teasley and Jeff Herring regarding international business … Continue reading

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Waiting Time Regarding Travel Agents

Due to current airline industry service level challenges, and delays in receiving customer service/booking answers or assistance, our travel agents are experiencing long delays. This is delaying and negatively impacting their ability to perform their traditionally great customer service to … Continue reading

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Travel Cards (TCards)

University travel is rapidly picking up. In order to avoid delays in getting a TCard, please apply early.  Use a TCard to pay for conferences, hotels, and other University travel expenses to help your travelers avoid paying out-of-pocket. Get all … Continue reading

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Email Notifications From Concur

UTravel Concur sends notification emails depending on the settings in your profile.  To verify and make adjustments to your settings, login at utravel.utah.edu with your CIS credentials and click on Profile in the top right corner of the page, and … Continue reading

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Reconcile Airfare and TCard Transactions

Do you have airfare or TCard transactions that have not been reconciled? Do you receive Concur emails reminding you to do your expense report? These transactions need to be put on a Concur expense report after the trip is complete. … Continue reading

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New Single Sign-On with Concur App

The Concur Mobile app has transitioned to a Single Sign-On (SSO) method that will require users to use DUO authentication. Below are the instructions on how to log in to Concur Mobile: Download (if needed) the SAP Concur App Open … Continue reading

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