Reminder – Concur Unavailable December 16-19 for Update

We will be deploying further optimizations to the UTravel Concur system on Tuesday, December 20, 2022.

To minimize disruption to travelers, the Concur updates will occur Friday, December 16 – Monday, December 19 – meaning the system will be unavailable during that time.

Please see the Update Timeline below and plan accordingly.

Update Timeline:

Thursday, December 15 – The last day to submit Requests and Expense Reports. Employees can choose to submit requests/reports after optimization is completed. 

Friday, December 16 – The last day to approve Requests and Expense Reports

Saturday, December 17 – Any requests/reports not fully approved by the Travel Office will be Sent Back to User. Requests/Reports cannot be in approval status during system configuration.

Monday, December 19 – System will be down.

Tuesday, December 20 – Access to the new optimized UTravel system will be available, as well as updated training content on the UTravel website. Requests/Reports that were returned to user will need to be updated and resubmitted for approval. 

Need to Book Travel During the Update? 

  • Travelers should book travel with a Christopherson Business Travel Advisor while Concur Travel Online Booking is temporarily offline Friday, December 16 – Monday, December 19.  
  • Travelers will be able to access the Concur Travel online booking tool on Tuesday, December 20.  

        Email: travel@admin.utah.edu      |      Phone: (801) 587-9005      |     Hours: M-F 8:00-5:00 pm MT 

If you have any questions, please contact Darrin Robertson at darrin.robertson@utah.edu or (801) 581-7274.  

Darrin Robertson 

Associate Director – Travel & Reimbursement Services 

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