Payroll Office Help Desk

To use the Payroll Office Help Desk please use the following steps.

  • Go to www.payroll.utah.edu/helpdesk.htm
  • Determine the help type, such as ACCRUALS, and click on the email address link.
  • Provide a subject title, and all relevant details to the problem or issue or questions in the body of the email.
  • After the email is completed click on send. This email will automatically be logged into the Help Desk system, and given a ticket number.
  • You will receive a response from the Help Desk shortly after you send the email that it has been received, and a notification that a response to your issue, question or inquiry will occur within 24 hours.
  • Please Do Not reply to the Help Desk email. It is solely notification that your email was received. The notification email is a way one application. It Does Not return back to the Help Desk.
  • The Payroll Office will resolve any problems or issues within 24 hours, and notify the contacting departments of the resolutions.
  • If an email needs additional research from other Payroll Office employees, or the employee or department who sent the email, a notification is sent stating a date the problem or issue will be resolved.

If you have any questions or problems with this service please contact the payroll office at 581-7873.

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