Eppendorf Punch-out Catalog Added to UShop!

Eppendorf product offerings include:

  • Get contract pricing on Eppendorf’s products
  • Automated Pipetting
  • Bioprocess
  • Cell Manipulation
  • Centrifugation
  • Co2 Incubators
  • Stock levels appear as you are ordering

Departments also enjoy these benefits from UShop Catalog purchases:

  • Electronic order approvals tied to GFA
  • Electronic invoicing
  • No need to reconcile or reallocate transactions
  • Searchable transactions in UShop after the purchase

Eppendorf Sales Contact Information:

  • Ashley Morgan morgan.a@eppendorf.com 619-371-6465
  • Sarah Paxton Paxton.s@eppendorf.com 972-880-9861

For more information Click here

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Sigma-Aldrich – Contract Renewed!

We are pleased to announce that Sigma-Aldrich has returned to UShop as a contracted supplier! This means that when you place orders in UShop for Sigma-Aldrich, the contract is already applied and your orders proceed up to $50,000, and also include completely electronic processing. This punch-out also includes electronic invoicing, meaning the invoicing is already taken care of for you, so no need to forward invoices to Accounts Payable for processing.

Please reach out to ushop@utah.edu with any questions. 

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UShop Help Via Teams Now Available

Welcome to the Fall semester! We have added a new way for you to get help when you are using UShop and have a question or need assistance. By clicking on the link shown below, a new Teams message will be created between you and the UShop team and one of us will be able to help you in real time. We continue to offer help desk support via phone (5-CALL) or email (ushop@utah.edu), but now have added this additional option.

Note: This option appears on the Shopping V3 dashboard and you may need to set your dashboard to Shopping V3 in order to see this option. If you are not currently set to see Shopping V3, you can select it from the list of available dashboards listed below where your currently assigned dashboard is listed. Please reach out to the UShop team with any questions or if you need help!

UShop Help Via Teams Now Available

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JAGGAER Indirect – USHOP Production Outage Resolved

The UShop issues encountered yesterday resurfaced earlier today, but presently they have subsided and we have observed the application operating more normally. The software vendor continues to work toward a resolution and we will keep you posted as we hear more. We apologize for the inconvenience and thank you for your patience. Let us know if you encounter any further issues or have questions at ushop@utah.edu or 585-CALL.

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UShop Production Outage Resolved

The issues with UShop today have now been resolved and UShop should now be operating normally. We apologize for the inconvenience and thank you for your patience. Let us know if you encounter any further issues or have questions at ushop@utah.edu or 585-CALL.

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UShop is Currently Unavailable

Following a system upgrade over the weekend, UShop is currently down. We are working with the software vendor and hoping for a resolution soon. We will let you know when service is restored. Thanks for your patience.

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UShop User Interface Changes

On Monday, April 12, all UShop users will notice a new interface in the highlighted areas below, as mentioned in our previous post.

New reference guides have been created to help assist with this change, and have been posted to the User Interface Changes webpage.

There will be limited usage during this upgrade, starting Friday, April 9, at 5:00 pm through Sunday, April 11.

For any questions or assistance, please contact the Help Desk at 5-2255, or ushop@utah.edu.

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UShop User Interface Changes Coming

What’s changing, and when?

Changes will be deployed in two phases in March and April, and the dates and details are listed below. These changes will impact all users and will change the way you navigate the application and complete tasks. We are in the process of creating new documentation to help you navigate this change.

Monday, March 15 – Two Minor Changes

Toggle Button

  • A toggle button will appear in the lower right-hand corner, which will allow users to voluntarily experience the new user interface early, before it is effective on April 12. You may also switch back to the current user interface if you wish.
  • This early option will not reflect the final new user interface, but does provide you with an opportunity to get a sense of the changes coming on April 12. Updated documentation we’re creating for users will only reflect the user interface you will see on April 12, not this early viewing option.

Toggle Button below, enlarged for emphasis:

Notification Banner

  • A notification banner (below) will be present in the production environment inviting users to learn more.
  • This banner message will appear for all users until the final user interface changes are made on April 12. We do not have the ability to suppress this message.
  • The link “for further info” redirects to generic information provided by the software vendor which will not include any useful information for University of Utah end users. Because of this, we suggest that users ignore this message.
  • We are creating documentation for users to help them navigate the new user interface.

Monday, April 12 – All Users Switched to the New Interface

What exactly is changing?

Below is a graphic to help illustrate the scope of the changes you can expect. Everything with a red border is being changed to a new user interface.

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Encryption for New Hardware Purchases

University of Utah Health remains committed to ensuring the privacy and security of our patient, faculty, and staff information. As part of this ongoing commitment, U of U Health is addressing device security throughout the Health System. This effort includes confirming appropriate security measures are in place for existing devices and new device purchases going forward. 

You are receiving this email because our team identified you as a purchase requestor or account executive with capability to grant purchasing permissions. Please note this communication applies to all devices both over and under the capital purchasing threshold that may contain, transmit, or store protected health information (PHI). 

We would like to remind you as a purchase requestor, there are methods you are required to use to complete any hardware requests to ensure the equipment is onboarded correctly with the proper encryption software. If you are under a 01 business unit, you are encouraged to utilize the UShop Marketplace. If you are under 01 business unit and utilize other procurement avenues selected by your department, they must be within policy standards referenced below. If you are under the 02 business unit you must utilize the ITS Hardware Catalog per the links provided below.

If you have any questions regarding a specific procurement process, please contact your respective procurement office for support. For Hospitals and Clinics (BU02), please contact 801-587-6711, and for Health Sciences (BU01), please contact 801-581-7241. 

We would also like to remind you as a purchase requestor, there are policies and guidelines you are required to follow and reinforce. For details on these requirements, please review the resources below. 

Policy 3-041: Accountability for Noncapital Equipment 

  • Applies to 01 & 02 accounts.  
  • Note that capital thresholds are different. 

Procurement Resources Pulse Page 

  • Applies to 01 accounts only. 

Purchasing Department Policies & Procedures 

Purchasing Information Pulse Page 

  • Applies to 02 accounts only. 

Stephen H. Hess Ph.D. | Chief Information Officer, University of Utah | 102 South 200 East, Suite 110 | Salt Lake City Utah 84111 

Jim Livingston, MBA | University of Utah Health | Chief Technology Officer | University of Utah | University of Utah Health | (801) 587-6085  

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Holiday Departmental Closures

All FBS Departments plan to be closed over the general University closure dates, from Thursday, December 24, 2020 through Sunday, January 3, 2021.

 Please take these closure dates into consideration when planning for transactions and required deliveries. General Stores & Receiving will be closed during these dates, as well.

UShop will be available during this period. Please contact the Purchasing Department (801-581-7241) to discuss required lead times for processing procurement transactions.

Other concerns with the closure dates can be forwarded to the respective department using their individual ASK US forms.

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