The issues with UShop today have now been resolved and UShop should now be operating normally. We apologize for the inconvenience and thank you for your patience. Let us know if you encounter any further issues or have questions at ushop@utah.edu or 585-CALL.
Following a system upgrade over the weekend, UShop is currently down. We are working with the software vendor and hoping for a resolution soon. We will let you know when service is restored. Thanks for your patience.
On Monday, April 12, all UShop users will notice a new interface in the highlighted areas below, as mentioned in our previous post.
New reference guides have been created to help assist with this change, and have been posted to the User Interface Changes webpage.
There will be limited usage during this upgrade, starting Friday, April 9, at 5:00 pm through Sunday, April 11.
For any questions or assistance, please contact the Help Desk at 5-2255, or ushop@utah.edu.
Changes will be deployed in two phases in March and April, and the dates and details are listed below. These changes will impact all users and will change the way you navigate the application and complete tasks. We are in the process of creating new documentation to help you navigate this change.
Monday, March 15 – Two Minor Changes
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Toggle Button below, enlarged for emphasis:
Notification Banner
Monday, April 12 – All Users Switched to the New Interface
Below is a graphic to help illustrate the scope of the changes you can expect. Everything with a red border is being changed to a new user interface.
University of Utah Health remains committed to ensuring the privacy and security of our patient, faculty, and staff information. As part of this ongoing commitment, U of U Health is addressing device security throughout the Health System. This effort includes confirming appropriate security measures are in place for existing devices and new device purchases going forward.
You are receiving this email because our team identified you as a purchase requestor or account executive with capability to grant purchasing permissions. Please note this communication applies to all devices both over and under the capital purchasing threshold that may contain, transmit, or store protected health information (PHI).
We would like to remind you as a purchase requestor, there are methods you are required to use to complete any hardware requests to ensure the equipment is onboarded correctly with the proper encryption software. If you are under a 01 business unit, you are encouraged to utilize the UShop Marketplace. If you are under 01 business unit and utilize other procurement avenues selected by your department, they must be within policy standards referenced below. If you are under the 02 business unit you must utilize the ITS Hardware Catalog per the links provided below.
If you have any questions regarding a specific procurement process, please contact your respective procurement office for support. For Hospitals and Clinics (BU02), please contact 801-587-6711, and for Health Sciences (BU01), please contact 801-581-7241.
We would also like to remind you as a purchase requestor, there are policies and guidelines you are required to follow and reinforce. For details on these requirements, please review the resources below.
Policy 3-041: Accountability for Noncapital Equipment
Procurement Resources Pulse Page
Purchasing Department Policies & Procedures
Purchasing Information Pulse Page
Stephen H. Hess Ph.D. | Chief Information Officer, University of Utah | 102 South 200 East, Suite 110 | Salt Lake City Utah 84111
Jim Livingston, MBA | University of Utah Health | Chief Technology Officer | University of Utah | University of Utah Health | (801) 587-6085
All FBS Departments plan to be closed over the general University closure dates, from Thursday, December 24, 2020 through Sunday, January 3, 2021.
Please take these closure dates into consideration when planning for transactions and required deliveries. General Stores & Receiving will be closed during these dates, as well.
UShop will be available during this period. Please contact the Purchasing Department (801-581-7241) to discuss required lead times for processing procurement transactions.
Other concerns with the closure dates can be forwarded to the respective department using their individual ASK US forms.
During the holiday remote education period, many buildings on campus may be closed and unable to accept packages for delivery. We expect that you are already aware of how your department may be impacted during this time and have planned accordingly. Your department may choose alternate delivery options including delivery to an employee’s home address as outlined here. Delivery options include:
If delivery carriers call General Stores & Receiving for help while attempting to deliver packages to a closed building, we will instruct them to deliver the package to the receiving department. From there it can be picked up by your department in WILL CALL with your University ID, or delivery can be arranged per your request.
If your building will be closed and you place an order from General Stores, please indicate “WILL CALL” in the special instructions, and arrange to pick up your order from General Stores & Receiving.
General Stores: 801-581-8671
Central Receiving: 801-581-7409
General Stores and Receiving
253 VRTUSB
1795 E South Campus Dr 253
Salt Lake City, UT 84112
University Print & Mail Services would like some information that will allow us to help your department receive mail and packages during the holiday remote education period from November 26, 2020 to January 19, 2021.
Our questions to you:
If your department will be closed or has changed hours, please contact Juan Sosa at juan.sosa@utah.edu or 385-290-8878 with your answers to the following questions:
Note: USPS can only deliver mail to offices that are open on a regular schedule. If notified, Print & Mail can receive your USPS mail and packages on your behalf. We’ll sort it and hold it at our facility until it is picked up or until regular mail delivery resumes.
If you work in an area that will be closed and you have a FedEx or UPS package that needs to be delivered or picked up during the holiday remote education period, please read the following instructions:
If you have a UPS package:
If you have a FedEx package:
Contact FedEx directly at 1-800-463-3339 to schedule a pickup with the courier.
If you need items during the closure period, please note that your mail, packages, and print projects can be retrieved in the following ways:
To coordinate an alternate delivery plan, contact Juan Sosa before the closure dates at juan.sosa@utah.edu or 385-290-8878.
Uncollected or undeliverable items will be held at Print & Mail until the holiday remote education period ends on January 19, 2021, or until we’re notified your department or building is reopened.
If you have further questions, please contact Juan Sosa at juan.sosa@utah.edu or call Print & Mail at 801-581-6171
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As a reminder, the two-week “Circuit Breaker” is approaching next week (Sunday, Sept. 27 through Sunday, Oct. 11, 2020), and during this time many buildings on campus may be closed and unable to accept packages for delivery.
We expect that you are already aware of how your department may be impacted during this time and have planned accordingly. Your department may choose alternate delivery options, as outlined here.
If we receive calls for help from carriers attempting to deliver packages to a closed building, we will instruct them to deliver the package to the receiving department (801-581-7409). From there, it can be picked up by your department in Will Call or it will be subsequently delivered to your department once your building has reopened per your request.
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The UShop access issue which began at approximately 7:43AM this morning has been resolved. We apologize for the inconvenience. Please contact the UShop Help Desk if you continue to experience issues or problems.
Cell Signaling Technology (CST) product offerings include:
Contact your CST account manager about any of these products or if you have questions about bulk options, carrier-free formulation, or proteomic services.
Jennifer Nguyen | Account Manager (Western US) jennifer.nguyen@cellsignal.com | 978-880-5371
Get contract pricing on CST’s Campus wide contract: P&CS20202113
Departments also enjoy these benefits from UShop Catalog purchases:
For more information Click Here.
