General Stores & Receiving
During the holiday remote education period, many buildings on campus may be closed and unable to accept packages for delivery. We expect that you are already aware of how your department may be impacted during this time and have planned accordingly. Your department may choose alternate delivery options including delivery to an employee’s home address as outlined here. Delivery options include:
- Indicate delivery to Receiving for WILL CALL pick up
- Indicate delivery to Receiving and then have Receiving deliver to your department (delivery will need to be scheduled with Receiving). To learn how to change the UShop shipping address on your order to Receiving, click here.
- Home delivery subject to limitations and approvals, click here.
If delivery carriers call General Stores & Receiving for help while attempting to deliver packages to a closed building, we will instruct them to deliver the package to the receiving department. From there it can be picked up by your department in WILL CALL with your University ID, or delivery can be arranged per your request.
If your building will be closed and you place an order from General Stores, please indicate “WILL CALL” in the special instructions, and arrange to pick up your order from General Stores & Receiving.
General Stores: 801-581-8671
Central Receiving: 801-581-7409
General Stores and Receiving
253 VRTUSB
1795 E South Campus Dr 253
Salt Lake City, UT 84112
Important: FedEx, UPS, U.S. Postal Service (USPS), and Campus Mail deliveries
University Print & Mail Services would like some information that will allow us to help your department receive mail and packages during the holiday remote education period from November 26, 2020 to January 19, 2021.
Our questions to you:
If your department will be closed or has changed hours, please contact Juan Sosa at juan.sosa@utah.edu or 385-290-8878 with your answers to the following questions:
- Which departments will be closed and unable to receive FedEx, UPS, USPS, and Campus Mail packages?
- When will your department officially close?
- When will your department re-open and be ready to resume normal package/mail delivery after the holiday remote education period?
- If your department plans to be open part-time, what will your open hours be and how would you like your mail/packages delivered?
Note: USPS can only deliver mail to offices that are open on a regular schedule. If notified, Print & Mail can receive your USPS mail and packages on your behalf. We’ll sort it and hold it at our facility until it is picked up or until regular mail delivery resumes.
What to do if your department is closed
If you work in an area that will be closed and you have a FedEx or UPS package that needs to be delivered or picked up during the holiday remote education period, please read the following instructions:
If you have a UPS package:
- UPS will deliver and pick up packages from Print & Mail. You can pick up delivered packages from our lobby (VRTUSB 135) between 8:30 am and 5 pm, M–F.
- You can drop off processed and ready-to-ship UPS packages at our lobby (VRTUSB 135) to hold for UPS pick up at 5 pm, M–F.
Please deliver the packages to Print & Mail before 4:30 pm to ensure they are sent out that day. - If your package is not ready to ship, please process the package with your UPS account before dropping it off at Print & Mail for UPS pickup. We cannot prepare UPS packages for shipping.
- Contact UPS directly at 1-800-742-5877 to schedule a pickup with the courier.
If you have a FedEx package:
- FedEx will deliver and pick up packages at Print & Mail. You can pick up delivered packages from our lobby (VRTUSB 135) between 8:30 am and 5 pm, M–F.
- Print & Mail can process, prepare, and ship FedEx and SendSuite packages for you at our lobby (VRTUSB 135). To utilize this service, please drop your package off at our location between 8:30 am and 4 pm, M–F.
- FedEx Ground and FedEx Express have different daily pick-up times. To ensure your packages are picked up on the same day you drop them off:
FedEx Ground packages must be delivered to us by 3:30 pm
FedEx Express packages must be delivered to use by 4:30 pm
Contact FedEx directly at 1-800-463-3339 to schedule a pickup with the courier.
How to pick up items
If you need items during the closure period, please note that your mail, packages, and print projects can be retrieved in the following ways:
- Print & Mail offers a free curbside pick-up service in front of VRTUSB between 8:30 am and 5 pm, M–F.
- You can pick up items from our lobby (VRTUSB 135) between 8:30 am and 5 pm, M–F.
To coordinate an alternate delivery plan, contact Juan Sosa before the closure dates at juan.sosa@utah.edu or 385-290-8878.
Uncollected or undeliverable items will be held at Print & Mail until the holiday remote education period ends on January 19, 2021, or until we’re notified your department or building is reopened.
If you have further questions, please contact Juan Sosa at juan.sosa@utah.edu or call Print & Mail at 801-581-6171
