Our UShop implementation is now 5 months old, and we have roughly 900 users trained and using the product. At this early, but critical, juncture, the UShop team has taken the following specific steps to invite and evaluate feedback:
- Engaged in Continual Feedback with our department users asking them what’s working, what’s not working?
- Hosted meetings with peers from the University of California San Diego (UCSD) to our campus to evaluate our progress. They have been using this solution for 10+ years.
- Hosted meetings with representatives from SciQuest to campus to evaluate how we’ve configured the solution and to draw upon their multi-University installation experience implementing this software. SciQuest was also invited to meet with a group of our current users to hear direct user feedback.
We appreciate all the feedback we’ve received, and based upon what we heard, we have begun to refine our UShop configuration to make it a better tool for U.
We will provide periodic updates as we make available improvements.
