Onsite Travel Agency and Airline Industry Information
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If you need to make a change to an existing reservation, please contact the Onsite Agency.
If you only need to book a Car and/or Hotel, please use this form.
If you need to cancel a trip, please use the Trip Cancellation Form.
Onsite Travel Agency General info: Our travel agents are employed by Christopherson Business travel, and are dedicated to handling University of Utah travel exclusively.
- Domestic trips can be booked with our agents, as well as International and Group trips.
- They are committed to meet your business travel needs
- They will assist you complying to all University, State and Federal Policies.
We are committed to provide:
- Access to book Delta State contracted rates and University negotiated air, car, and hotel pricing.
- State fares are changeable and refundable.
- Onsite agents are available 8 – 4:30; M-F.
- Travel requests submitted after 3pm may not be processed until the next business day.
Airline Industry Information:
Due to TSA security changes: Travel Planners are recommended to obtain a copy of, or obtain the exact information from the ID the traveler plans to use at the airport. Agency forms will require exact ID information. Travel planners will be asked to certify the following:
- Traveler’s Name is accurate and matches name on Gov’t issued ID on Hold Request and Confirm Reservation Request
- Traveler’s Nationality
- Traveler’s Gender
Travel Planners should always check final ticket to be sure all information is correct.
Any confirmed tickets with mismatched information between ID and ticket will be changed at the expense of the Traveler’s department.
We recommend frequent travelers update their Traveler’s Profile to reflect TSA requirements.
