Be Prepared: Travel Cards Now Available and Legacy System to be Disabled

When COVID-19 shut down the travel industry, the University was in the middle of a migration from the Legacy Travel system to the UTravel (Concur) system. Although regular University business travel is still restricted, there is work that should be done to clean up open trips and to prepare for new University Travel when we are able to travel again.

What you should be doing now:

  • Close all open Legacy trips, substantiate all pre-paid expenses
  • Allocate all open expenses in UTravel Concur by preparing and submitting expense reports
  • Apply for Arranger Travel Cards, where appropriate
  • Educate and encourage Travelers to apply for Individual Travel Cards, where appropriate
  • Review UTravel Concur procedures, as needed

Mid-November: “Register a Trip” Functionality to be Disabled in Legacy System

What does this mean? Any NEW trips will need to be completely dealt with in the UTravel Concur system. All open Legacy trips need to be closed so we can take the entire system down. We will disable the entire Legacy system in the upcoming months.

Don’t worry… we are here to help in this transition. We have added an enhancement that allows us to mass import users to ease setup. We anticipate that travel volume will grow slowly and give us time to help each of our Arrangers learn to use the UTravel Concur system.

We are working remotely, so please send any questions or concerns to our ASK US form.


Introducing the University of Utah Travel Card Program!

Travel Cards (TCards) can be obtained by Travelers or by Arrangers, with Supervisory and Central approval. TCards are meant to reduce out-of-pocket expenses for travelers and guests, as well as improve efficiency for planning departments. These cards are issued through our contract with JPMorgan, but are administered through the Travel & Reimbursement Services department. The TCard page requires authentication.

Expenses charged to a TCard are allocated by the cardholder on an expense report in Concur within 30 days.

Arranger expense reports do not generate a travel fee charged to the department. Traveler expense reports to allocate airfare and reimburse out-of-pocket expenses like per diem will continue to generate travel fees used to fund our office.

To find out more, please visit the Travel Card webpage here. (Requires authentication.)


Stay tuned! More information about Travel System changes will be posted in the upcoming weeks:

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Travel Restriction Extended Through end of Fall Semester (December 11, 2020)

University of Utah leadership has extended the travel restriction for all inbound and outbound university-related business travel for faculty, staff, students and guests through December 11, 2020.  Travel Planners are asked to distribute this information to all University Travelers.

We have clarified exception procedures – details can be found on our web site.

Questions can be submitted using our ASK US form.

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U of U Travel Restrictions Extended Through September 1, 2020

The President’s Cabinet has extended the current travel restriction for all university-related business travel for faculty, staff and students through September 1, 2020.  Travel Planners are asked to distribute this information to all University Travelers.

Business-related trips between now and September 1, 2020 should be cancelled, unless you have obtained a fully approved exception. Exception approvals should first be granted by the cognizant Dean or Vice President, and then screened for extraordinary final approval from one of the following:

NOTE: Exceptions to this restriction should be approved at least one week prior to departure.

As global and domestic conditions become more clear, we will continue to update travel restriction information.

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