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Latest Concur UTravel News
Waiting Time Regarding Travel Agents
Due to current airline industry service level challenges, and delays in receiving customer service/booking answers or assistance, our travel agents are experiencing long delays. This is delaying and negatively impacting their ability to perform their traditionally great customer service to … Continue reading
Travel Cards (TCards)
University travel is rapidly picking up. In order to avoid delays in getting a TCard, please apply early. Use a TCard to pay for conferences, hotels, and other University travel expenses to help your travelers avoid paying out-of-pocket. Get all … Continue reading
Email Notifications From Concur
UTravel Concur sends notification emails depending on the settings in your profile. To verify and make adjustments to your settings, login at utravel.utah.edu with your CIS credentials and click on Profile in the top right corner of the page, and … Continue reading
Travel & Reimbursement Services Holiday Hours
During the Winter Break ALP days – December 28th and 29th – Travel Agents will be available from 8am to 5pm to help with your travel needs. During those hours, please call 587-9005 for assistance. If it is after hours, … Continue reading
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Reconcile Airfare and TCard Transactions
Do you have airfare or TCard transactions that have not been reconciled? Do you receive Concur emails reminding you to do your expense report? These transactions need to be put on a Concur expense report after the trip is complete. … Continue reading
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New Single Sign-On with Concur App
The Concur Mobile app has transitioned to a Single Sign-On (SSO) method that will require users to use DUO authentication. Below are the instructions on how to log in to Concur Mobile: Download (if needed) the SAP Concur App Open … Continue reading
Removing Travelers That You No Longer Need To Request Trips or Prepare Expense Reports For
After using Concur for some time, you may have a list of travelers in your profile that you have requested trips or prepared expense reports for – keeping this list up to date is important. To remove travelers from this … Continue reading
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Reminder – ePR and Concur FY 2021 Reimbursements
Travel & Reimbursement Services would like to remind departments of the deadlines for ePR and Concur reimbursements for FY 2021. Please be sure to complete them on time in order to receive reimbursements and have them coded in the appropriate … Continue reading
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Be Prepared: Travel Cards Now Available and Legacy System to be Disabled
When COVID-19 shut down the travel industry, the University was in the middle of a migration from the Legacy Travel system to the UTravel (Concur) system. Although regular University business travel is still restricted, there is work that should be … Continue reading
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How to Handle an Unused Cash Advance in Concur
When a traveler has an unused cash advance, it will need to be accounted for on an Expense Report in Concur. There may be an unused cash advance because of a cancelled trip, or the traveler may not have had … Continue reading
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